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Terms of Use

Last updated: June 2026

CareMate is a preventive-health information tool. It is not a medical provider and does not deliver diagnosis or treatment. In a medical emergency, contact your local emergency services immediately.

1. What CareMate is

CareMate helps you stay ahead of disease with educational prevention guidance, risk assessments, vaccine and screening recommendations, lab-result explanations, and an AI prevention assistant. All content is for general informational and educational purposes only.

2. Not medical advice

The information and the AI prevention assistant provide general educational guidance and are not a substitute for advice from a licensed healthcare professional. Using CareMate does not create a doctor-patient relationship. Always consult a qualified clinician before acting on any recommendation, and never disregard professional medical advice because of something you read or heard here.

3. The assistant is AI

Our prevention assistant is AI-powered. It can make mistakes and may not reflect your full medical situation. Do not use it for emergencies or for decisions that require an in-person examination.

4. Your account

You are responsible for keeping your login details secure and for the accuracy of the information you provide. You must be old enough to consent to use the service, or have a parent or guardian act on your behalf.

5. Clinics and third-party providers

CareMate lists clinics and home-service providers as a directory and links to their booking pages. Any appointment, payment, or service is solely between you and that provider. We do not guarantee their availability, pricing, or quality.

6. Limitation of liability

CareMate is provided "as is", without warranties of any kind. To the maximum extent permitted by law, we are not liable for any loss or harm arising from your use of the service or reliance on its content.

7. Changes

We may update these terms from time to time. Continued use of CareMate after changes means you accept the updated terms.

8. Contact

Questions about these terms? Email us at privacy@mycaremate.me.

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CareMate is for informational purposes only and does not replace professional medical advice.

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